# Kustomer

## **Connector Overview**

Kustomer is an AI-driven customer service CRM designed for high-volume support. It centralizes communication, automates workflows, and enhances support efficiency to deliver seamless experiences.

## **Authentication Type**

Basic

## **Webhook Supported**

No

## **Secrets**

* PAN_SEC_KUSTOMER_API_KEY

## **API Client Supported**

No

## **Requirements for Provisioning**

In order to provision your connector, the following Kustomer information must be gathered:

* API Key

To obtain the information required for setting up, perform the following steps:

1. Log into your Kustomer [domain account](https://www.kustomerapp.com/domain)
2. Navigate to Settings > Security > API Keys
3. Assign a Role and Descriptive Label for your API Key:

*Please note, in order to access API keys, you need to have admin level permissions. For additional information, please see* [*here*](https://developer.kustomer.com/kustomer-api-docs/reference/authentication)*.*

## **API Resources**

For more information on how to utilize the Kustomer API, feel free to reference the following [documentation](https://developer.kustomer.com/kustomer-api-docs/reference/introduction).

## Querying This Documentation

If you need additional information that is not directly available on this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.pandium.com/connectors/connectors-101/kustomer.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.  
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present on the current page, you need clarification or additional context, or you want to retrieve related documentation sections.