# Gorgias

## **Connector Overview**

Gorgias delivers an all-in-one customer support platform tailored for eCommerce businesses, streamlining customer interactions and enhancing service efficiency.

## **Authentication Type**

Basic & OAuth2

## **Webhook Supported**

Yes (for OAuth2)

## **Secrets**

* Basic  
  * PAN_SEC_GORGIAS_API_KEY  
  * PAN_SEC_GORGIAS_EMAIL  
  * PAN_SEC_GORGIAS_STORE_NAME  
* OAuth2  
  * PAN_SEC_GORGIAS-OAUTH_REFRESH_TOKEN  
  * PAN_SEC_GORGIAS-OAUTH_ACCESS_TOKEN  
  * PAN_SEC_GORGIAS-OAUTH_SCOPE  
  * PAN_SEC_GORGIAS-OAUTH_EXPIRES_IN  
  * PAN_SEC_GORGIAS-OAUTH_ACCOUNT  
  * PAN_SEC_GORGIAS-OAUTH_TOKEN_TYPE  
  * PAN_SEC_GORGIAS-OAUTH_EXPIRES_AT  
  * PAN_SEC_GORGIAS-OAUTH_TENANT_URL

## **API Client Supported**

Yes

## **Requirements for Provisioning**

In order to provision your connector, the following Gorgias information must be gathered:

* Basic - No provisioning is required for this connector.  
* Oauth  
  * Client ID  
  * Client Secret  
  * Scope(s)

To obtain the information required for setting up your Gorgias Connector, perform the following steps:

1. For Client ID and Client Secret  
   1. Log in into your Gorgias [Developer Portal](https://partners.gorgias.com/login) account  
   2. [Create a New Draft App](https://developers.gorgias.com/docs/2-create-a-draft-app-submission-form)
2. For Scopes  
   1. [OAuth2 Scopes](https://developers.gorgias.com/docs/oauth2-scopes)

## **How to Connect Your Integration**

Upon successfully creating a tenant, you will use the following information to connect to Gorgias:

* Basic  
  * Gorgias Helpdesk URL  
  * Email Address  
  * API Key  
* Oauth  
  * Gorgias Subdomain

To obtain an API Key for Basic, perform the following steps:

1. Log into your [Gorgias Helpdesk](https://www.gorgias.com/login)  
2. Navigate to “Your Profile” in the bottom left corner of your Helpdesk  
3. Select REST API  
4. From here, you can copy the required information

## **API Resources**

For more information on how to utilize the Gorgias API, feel free to reference the following [documentation](https://developers.gorgias.com/reference/introduction).