gladly.md

Gladly

Connector Overview

Gladly is a comprehensive customer service platform offering ticketing, live chat, knowledge base, and other features to help businesses manage and streamline customer support operations.

Authentication Type

Basic

Webhook Supported

Yes

Secrets

API Client Supported

No

Requirements for Provisioning

In order to provision your connector, the following Gladly information must be gathered:

API Resources

For more information on how to utilize the Gladly API, feel free to reference the following documentation.

Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the ask query parameter, and the optional goal query parameter:

GET https://docs.pandium.com/connectors/connectors-101/gladly.md?ask=<question>&goal=<endgoal>

ask is the immediate question: it should be specific, self-contained, and written in natural language.
goal is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.