evaluagent.md

EvaluAgent

Connector Overview

Evaluagent is a Call Center QA Software that allows you to Auto-QA every conversation across all channels to coach, train, and motivate your agents.

Authentication Type

Basic

Webhook Supported

No

Secrets

API Client Supported

No

Requirements for Provisioning

In order to provision your connector, the following EvaluAgent information must be gathered:

API Resources

For more information on how to utilize the Envision API, feel free to reference the following documentation.

Agent Instructions

This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the ask query parameter, and the optional goal query parameter:

GET https://docs.pandium.com/connectors/connectors-101/evaluagent.md?ask=<question>&goal=<endgoal>

ask is the immediate question: it should be specific, self-contained, and written in natural language. goal is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.